by Lindsay Nelson, Senior Program Manager, imre
Remember when social media was judged by how many Fans your Facebook page had? You couldn’t go a week without someone asking, “what’s our count up to now?”
If this isn’t something that feels like a blast from the past, you may be in for a bit of a surprise…
Social media continues to evolve, not just by how many people use the increasing number of platforms, or the cool new content types you can develop, but it is also changing how brands can plan, measure, and report value and impacts the actual business.
So, as the power of social media grows, and more brands are finding themselves turning to Facebook, Instagram, Twitter, YouTube, Snapchat, & LinkedIn to help share their story, it’s important to stay in touch with what really matters. Below is a list of just a few cataclysmic shifts in how we think about social media.
Likes, Comments and Shares are NOT the best way to measure value of your efforts: While not entirely misleading, these metrics can be helpful in understanding if people are interested in the content you’re sharing, but social has moved well beyond these measurements to really focus on driving value through site visits, tracking behaviors, understanding your audience, and even tracking sales lift.
Posting organically WON’T help us reach our fans: Long gone are the days of organic when it comes to brand content. In many instances, the time used to route, develop and publish content is not worth it’s weight in exposure if paid isn’t a part of your plan. This is why it’s critical to think through the value of your program in terms of reporting beyond channel metrics (like Fans, comments, shares, and likes) to really be responsible with your investment.
We should NOT just post it on social: While historically many have viewed social media as the place to share your content, it’s increasingly important to consider planning for social media before you even begin developing the content. With continued platform changes, and an endless list of potential placements for your content (pre-roll, mid-stream, in-feed – desktop and mobile, stories, & audience networks… to name a few) having a plan for the content you’re developing, and where it lives, as well as the audience you are targeting is essential to drive home the value social media can provide.
Of course, if you’re interested in hearing about these topics and more, please join me at the PRSA Maryland Conference on June 12! I look forward to seeing you there!
*Read more about Lindsay and all our #PRSAMD18 presenters by clicking here!